Monitoring Customer Orders

Here are some tips to keep in mind when managing a customer transaction:

	First Time Buyers For customers doing business with you for the first time, "be extra cautious" and "pay particular attention to" what they buy and how they pay for it.
	Shipping Orders Watch for customers who pay with multiple credit cards and ship everything to the same address. These cards may be stolen.
	International Orders Pay attention to customers who are shipping their purchases to regions of the world that are known for high fraud.
	Abnormal Orders When customers start purchasing larger than normal orders with you, reexamine their payment methods. Lost or stolen credit cards are only of value for a short time.
	Web transactions If your business has a web site that allows online purchasing, when fulfilling any online transaction, pay attention to individuals who make multiple small purchases in one day - possibly using the same e-mail address.