Reflecting our ongoing commitment to build shareholder value, the Board of Directors in 2000 announced our sixth stock buyback program of our common stock. At year-end, 201,600 shares had been repurchased under this new one-million-share program. We completed our previous one-million-share buyback earlier in the year. In January 2001, the Board also approved the seventh annual increase of our quarterly common stock cash dividend.

In closing, we wish to thank you, our shareholders, for your ongoing and invaluable support. We also are extremely grateful for the dedication and effectiveness of our outstanding team of more than 2,000 colleagues, and for the thousands of remarkable and entrepreneurial clients whom we are privileged to serve.

AVERAGE LOANS ($ billions)  Commercial  Real Estate Construction      & Commercial Mortgage  Residential First Mortgage  Installment	CASH EFFICIENCY RATIO* (percent)  *Lower percentages indicate higher efficiency.